Cloud ITSM Market is forecasted to value over USD 9.2 billion by 2028 end and register a CAGR of 21.3% from the forecast period 2021-2028.

The communications industry is growing at an exponential rate owing to the technological advancements in recent years and with the advent of 5G wireless network technology, this industry is bound to showcase exceptional growth numbers over the next few years. Key players of the smartphone industry have initiated the manufacturing and distribution of 5G -enabled smartphones in developed nations and these devices shall soon be regularized across the world. Furthermore, technologies like artificial intelligence and machine learning have paved the way for the development of autonomous vehicles and with governments across the world taking initiatives in building an infrastructure compatible with these vehicles, it is predicted to grow at a remarkable rate in the upcoming years. Entertainment and recreational industries like gaming are exponentially proliferating with the introduction of augmented reality (AR) and virtual reality (VR) thus improving the overall gaming experience. The gaming industry is gaining huge popularity across the globe owing to the organization of international tournaments with bigger prize pools thus helping technologies like AR and VR reach every single corner of the world.

The assessment of the Cloud ITSM Market is performed considering various factors, like for instance, the business expansion policies of key players, competitive analysis of the progress of new entrants and emerging players, the revenue, financial, and opportunity analysis of market players. Cloud ITSM Market is also analyzed based on the regional segmentation, product or technique, end-user spectrum, etc. This research will be conducted with the implementation of the latest market research methodologies which shall help organizations comprehend the overall market scenario and strategize accordingly.

Major players included in the Cloud ITSM Market:

• Servicenow

• BMC Software

• Cherwell Software

• Broadcom

• Ivanti

• IBM

• Axios Systems

• Citrix Systems

• Hornbill

• Easyvista

• HPE

• Micro Focus

• Microsoft

• Freshworks

• Manageengine

(Note: The list of the major players will be updated with the latest market scenario and trends)

Cloud ITSM Market Segmentation:

By Component

• Solutions

    o Service Portfolio Management

         o Service Level Management

         o IT Asset Management

         o Financial Management

    o Configuration and Change Management

         o Configuration Management

         o Change and Release Management

    o Service Desk Software

         o Event and Incident Management

         o Problem Management

         o Access Management

         o Request Fulfillment and Self-service Solutions

    o Operations and Performance Management

         o Availability Management

         o Performance Monitoring and IT Operations Management

         o Workload Automation

    o Dashboard, Reporting, and Analytics

• Services

    o Managed Services

    o Professional Services

By Organization Size

• Small and Medium-sized Enterprises (SMEs)

• Large Enterprises

By Vertical

• Banking, Financial Services, and Insurance

• Telecommunications

• IT and ITes

• Government and Public Sector

• Retail and Consumer Goods

• Manufacturing

• Energy and Utilities

• Media and Entertainment

• Healthcare and Life Sciences

• Other Verticals

By Region

• North America

• Europe

• Asia-Pacific

• Latin America

• Middle East and Africa

Cloud ITSM Market Competitive Analysis:

• Tier-1 Players

• Tier-2 Players

• Emerging Players

• New Entrants

Future Market Analytics Focus Points:

• SWOT Analysis

• Key Market Trends

• Key Data -Points Affecting Market Growth

• Revenue and Forecast Analysis

• Growth Opportunities For New Entrants and Emerging Players

• Key Player and Market Growth Matrix

Objectives of the Study:

• To provide a comprehensive analysis on the Cloud ITSM Market By Component, By Organization Size, By Vertical and By Region

• To cater extensive insights on factors influencing the market growth (drivers, restraints, industry-specific restraints, business expansion opportunities)

• To anticipate and analyse the market size expansion in key regions- North America, Europe, Asia Pacific, Latin America and Middle East and Africa

• To record and evaluate competitive landscape mapping- strategic alliances and mergers, technological advancements and product launches, revenue and financial analysis of key market players

In case of any requirements or changes to the current table of content please contact us at:
enquiry@futuremarketanalytics.com

Description

1. Market Introduction

    1.1. Objectives of the Study 

    1.2. Market Definition 

    1.3. Market Scope 

         1.3.1. Years Considered for the Study

         1.3.2. Market Covered

    1.4. Currency

    1.5. Limitations 

    1.6. Stakeholders 

2. Research Methodology 

    2.1. Research Data 

         2.1.1. Secondary Data

                2.1.1.1. Key Data from Secondary Sources

         2.1.2. Primary Data

                2.1.2.1. Key Data from Primary Sources

    2.2. Market Size Estimation 

    2.3. Market Breakdown and Data Triangulation 

    2.4. Assumptions for the Study  

3. Executive Summary

    3.1. Market Outlook

    3.2. Segment Outlook

    3.3. Competitive Insights

4. Market Variables, Trends & Scope

    4.1. Market Lineage Outlook

    4.2. Penetration and Growth Prospect Mapping

    4.3. Industry Value Chain Analysis

    4.4. Cost Analysis Breakdown

    4.5. Technology Overview

    4.6. Regulatory Framework on Country Level

         4.6.1. Reimbursement Framework

         4.6.2. Standards and Compliances

5. Market Overview

    5.1. Market Dynamics

         5.1.1. Market Driver Analysis

         5.1.2. Market Restraint Analysis

         5.1.3. Industry Challenges

6. Market Analysis tools

    6.1. Industry Analysis – Porter’s

         6.1.1. Supplier Power

         6.1.2. Buyer Power

         6.1.3. Substitution Threat

         6.1.4. Threat from new entrants

         6.1.5. Competitive Rivalry

    6.2. Pestel Analysis

         6.2.1. Political Landscape

         6.2.2. Environmental Landscape

         6.2.3. Social landscape

         6.2.4. Technology landscape

         6.2.5. Legal Landscape

7. Cloud ITSM Market, By Component Historical Analysis 2016-2020 and Forecast 2021-2028 (USD million)

    7.1. Solutions

         7.1.1. Service Portfolio Management

                7.1.1.1. Service Level Management

                7.1.1.2. IT Asset Management

                7.1.1.3. Financial Management

         7.1.2. Configuration and Change Management

                7.1.2.1. Configuration Management

                7.1.2.2. Change and Release Management

         7.1.3. Service Desk Software

                7.1.3.1. Event and Incident Management

                7.1.3.2. Problem Management

                7.1.3.3. Access Management

                7.1.3.4. Request Fulfillment and Self-service Solutions

         7.1.4. Operations and Performance Management

                7.1.4.1. Availability Management

                7.1.4.2. Performance Monitoring and IT Operations Management

                7.1.4.3. Workload Automation

         7.1.5. Dashboard, Reporting, and Analytics

    7.2. Services

         7.2.1. Managed Services

         7.2.2. Professional Services

8. Cloud ITSM Market, By Organization Size Historical Analysis 2016-2020 and Forecast 2021-2028 (USD million)

    8.1. Small and Medium-sized Enterprises (SMEs)

    8.2. Large Enterprises

9. Cloud ITSM Market, By Vertical Historical Analysis 2016-2020 and Forecast 2021-2028 (USD million)

    9.1. Banking, Financial Services, and Insurance

    9.2. Telecommunications

    9.3. IT and ITes

    9.4. Government and Public Sector

    9.5. Retail and Consumer Goods

    9.6. Manufacturing

    9.7. Energy and Utilities

    9.8. Media and Entertainment

    9.9. Healthcare and Life Sciences

    9.10.Other Verticals

10. North America Market Analysis 2016-2020 and Forecast 2021-2028 (USD Million)           

    10.1. Introduction

    10.2. Historical Market Size (USD Mn) Analysis By Country, 2016-2020

          10.2.1. U.S.

          10.2.2. Canada

          10.2.3. Mexico

          10.2.4. Rest of North America

    10.3. Market Size (USD Mn) Forecast for North America 2021-2028

11. Latin America Market Analysis 2016-2020 and Forecast 2021-2028 (USD Million)

    11.1. Introduction

    11.2. Regional Market Trends

    11.3. Historical Market Size (USD Mn) Analysis By Country, 2016-2020

          11.3.1. Brazil

          11.3.2. Venezuela

          11.3.2. Argentina

          11.3.3. Rest of Latin America

    11.4 Market Size (USD Mn) Forecast for Latin America 2021-2028

12. Europe Market Analysis 2016-2020 and Forecast 2021-2028 (USD Million)

    12.1. Introduction

    12.2. Historical Market Size (USD Mn) Analysis By Country, 2016-2020

          12.2.1. Germany

          12.2.2. U.K

          12.2.3. France

          12.2.4. Italy

          12.2.5. Switzerland

          12.2.6. Spain

          12.2.7. Russia

          12.2.8. Poland

          12.2.9. Rest of Europe

    12.3. Market Size (USD Mn) Forecast for Europe 2021-2028

13. Asia Pacific Market Analysis 2016-2020 and Forecast 2021-2028 (USD Million)

    13.1. Introduction

    13.2. Historical Market Size (USD Mn) Analysis By Country, 2016-2020

          13.2.1. Japan

          13.2.2. China

          13.2.3. Singapore

          13.2.4. Korea         

          13.2.5. India

          13.2.6. Australia and New Zealand

          13.2.7. ASEAN

          13.2.8. Rest of Asia Pacific

    13.3. Market Size (USD Mn) Forecast for Asia Pacific 2021-2028

14. Middle East and Africa Market Analysis 2016-2020 and Forecast 2021-2028 (USD Million)

    14.1. Introduction

    14.2. Historical Market Size (USD Mn) Analysis By Country, 2016-2020

          14.2.1. UAE

          14.2.2. South Africa

          14.2.3. Egypt

          14.2.4. Saudi Arabia

          14.2.5. Rest of MEA

    14.3. Market Size (USD Mn) Forecast for MEA 2021-2028

15. Company Profiles (Competition Dashboard, Competitors Deep Dive, Product Type and Technology Portfolio, Financial Layouts)

    15.1. Servicenow

           15.1.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.1.2. Product Portfolio

           15.1.3. SWOT Analysis

           15.1.4. Financial Overview

           15.1.5. Strategic Overview

    15.2. BMC Software

           15.2.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.2.2. Product Portfolio

           15.2.3. SWOT Analysis

           15.2.4. Financial Overview

           15.2.5. Strategic Overview

    15.3. Cherwell Software

           15.3.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.3.2. Product Portfolio

           15.3.3. SWOT Analysis

           15.3.4. Financial Overview

           15.3.5. Strategic Overview

    15.4. Broadcom

           15.4.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.4.2. Product Portfolio

           15.4.3. SWOT Analysis

           15.4.4. Financial Overview

           15.4.5. Strategic Overview

    15.5. Ivanti

           15.5.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.5.2. Product Portfolio

           15.5.3. SWOT Analysis

           15.5.4. Financial Overview

           15.5.5. Strategic Overview

    15.6. IBM

           15.6.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.6.2. Product Portfolio

           15.6.3. SWOT Analysis

           15.6.4. Financial Overview

           15.6.5. Strategic Overview

    15.7. Axios Systems

           15.7.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.7.2. Product Portfolio

           15.7.3. SWOT Analysis

           15.7.4. Financial Overview

           15.7.5. Strategic Overview

    15.8. Citrix Systems

           15.8.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.8.2. Product Portfolio

           15.8.3. SWOT Analysis

           15.8.4. Financial Overview

           15.8.5. Strategic Overview

    15.9. Hornbill

           15.9.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.9.2. Product Portfolio

           15.9.3. SWOT Analysis

           15.9.4. Financial Overview

           15.9.5. Strategic Overview

    15.10. Easyvista

           15.10.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.10.2. Product Portfolio

           15.10.3. SWOT Analysis

           15.10.4. Financial Overview

           15.10.5. Strategic Overview

    15.11. HPE

           15.11.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.11.2. Product Portfolio

           15.11.3. SWOT Analysis

           15.11.4. Financial Overview

           15.11.5. Strategic Overview

    15.12. Micro Focus

           15.12.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.12.2. Product Portfolio

           15.12.3. SWOT Analysis

           15.12.4. Financial Overview

           15.12.5. Strategic Overview

    15.13. Microsoft

           15.13.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.13.2. Product Portfolio

           15.13.3. SWOT Analysis

           15.13.4. Financial Overview

           15.13.5. Strategic Overview

    15.14. Freshworks

           15.14.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.14.2. Product Portfolio

           15.14.3. SWOT Analysis

           15.14.4. Financial Overview

           15.14.5. Strategic Overview

    15.15. Manageengine

           15.15.1. Company Overview (HQ, Business Segments, Employee Strength)

           15.15.2. Product Portfolio

           15.15.3. SWOT Analysis

           15.15.4. Financial Overview

           15.15.5. Strategic Overview

(Note: The list of the major players will be updated with the latest market scenario and trends)

16. Impact of COVID-19

    16.1. Positive influence on the industry

    16.2. The financial disruption of the sector

    16.3. Impact of COVID-19 on emerging companies

    16.4. Significant mandates in the industry regulations initiated by administrations 

    16.5. The overall economic slowdown of the developing and developed nations

17. Competitive Intelligence and Competitive Matrix

    17.1. Competitive Intelligence

    17.2. Competitive Matrix

18. Major Deals and Strategic Alliances Analysis

    18.1. Joint ventures

    18.2. Mergers and acquisitions

    18.3. Licensing and partnerships 

    18.4. Technology Collaborations

    18.5. Strategic Divestments

    18.6. Market Entry Strategies        

19. Relevant Case Studies and Latest News Updates

20. Key Market Takeaway Points from the Market Analysts at Future Market Analytics