Cloud ITSM Market is forecasted to value over USD 9.2 billion by 2028 end and register a CAGR of 21.3% from the forecast period 2021-2028.
The communications industry is growing at an exponential rate owing to the technological advancements in recent years and with the advent of 5G wireless network technology, this industry is bound to showcase exceptional growth numbers over the next few years. Key players of the smartphone industry have initiated the manufacturing and distribution of 5G -enabled smartphones in developed nations and these devices shall soon be regularized across the world. Furthermore, technologies like artificial intelligence and machine learning have paved the way for the development of autonomous vehicles and with governments across the world taking initiatives in building an infrastructure compatible with these vehicles, it is predicted to grow at a remarkable rate in the upcoming years. Entertainment and recreational industries like gaming are exponentially proliferating with the introduction of augmented reality (AR) and virtual reality (VR) thus improving the overall gaming experience. The gaming industry is gaining huge popularity across the globe owing to the organization of international tournaments with bigger prize pools thus helping technologies like AR and VR reach every single corner of the world.
The assessment of the Cloud ITSM Market is performed considering various factors, like for instance, the business expansion policies of key players, competitive analysis of the progress of new entrants and emerging players, the revenue, financial, and opportunity analysis of market players. Cloud ITSM Market is also analyzed based on the regional segmentation, product or technique, end-user spectrum, etc. This research will be conducted with the implementation of the latest market research methodologies which shall help organizations comprehend the overall market scenario and strategize accordingly.
Major players included in the Cloud ITSM Market:
• Servicenow
• BMC Software
• Cherwell Software
• Broadcom
• Ivanti
• IBM
• Axios Systems
• Citrix Systems
• Hornbill
• Easyvista
• HPE
• Micro Focus
• Microsoft
• Freshworks
• Manageengine
(Note: The list of the major players will be updated with the latest market scenario and trends)
Cloud ITSM Market Segmentation:
By Component
• Solutions
o Service Portfolio Management
o Service Level Management
o IT Asset Management
o Financial Management
o Configuration and Change Management
o Configuration Management
o Change and Release Management
o Service Desk Software
o Event and Incident Management
o Problem Management
o Access Management
o Request Fulfillment and Self-service Solutions
o Operations and Performance Management
o Availability Management
o Performance Monitoring and IT Operations Management
o Workload Automation
o Dashboard, Reporting, and Analytics
• Services
o Managed Services
o Professional Services
By Organization Size
• Small and Medium-sized Enterprises (SMEs)
• Large Enterprises
By Vertical
• Banking, Financial Services, and Insurance
• Telecommunications
• IT and ITes
• Government and Public Sector
• Retail and Consumer Goods
• Manufacturing
• Energy and Utilities
• Media and Entertainment
• Healthcare and Life Sciences
• Other Verticals
By Region
• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East and Africa
Cloud ITSM Market Competitive Analysis:
• Tier-1 Players
• Tier-2 Players
• Emerging Players
• New Entrants
Future Market Analytics Focus Points:
• SWOT Analysis
• Key Market Trends
• Key Data -Points Affecting Market Growth
• Revenue and Forecast Analysis
• Growth Opportunities For New Entrants and Emerging Players
• Key Player and Market Growth Matrix
Objectives of the Study:
• To provide a comprehensive analysis on the Cloud ITSM Market By Component, By Organization Size, By Vertical and By Region
• To cater extensive insights on factors influencing the market growth (drivers, restraints, industry-specific restraints, business expansion opportunities)
• To anticipate and analyse the market size expansion in key regions- North America, Europe, Asia Pacific, Latin America and Middle East and Africa
• To record and evaluate competitive landscape mapping- strategic alliances and mergers, technological advancements and product launches, revenue and financial analysis of key market players
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